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Account & Billing

Refund policy

STBAir does not provide refunds after purchase.

Why?

  • STBAir is a media player application. We do not provide any content, portals, or services beyond the app itself.
  • We offer a free 5-day trial so you can fully test the app before making any purchase decision.
  • If you are satisfied with the app during the trial period, then purchase a plan. If not, simply do not purchase.

What the trial includes:

  • Full access to all app features for 5 days
  • Connect your own portal and test everything
  • No credit card required to start the trial

Important:

  • STBAir is a media player only. We do not supply, host, or provide any content.
  • Issues with your portal content (buffering, missing content, black screen) are provider-side issues, not STBAir issues.
  • Please test thoroughly during your free trial before purchasing.